Organization Billing
The Billing page has three tabs — Overview, Billing Details, and Invoices.
Billing Information
Billing information is required to keep your organization active. If the required fields are not filled in, your organization will be deactivated and checkouts will close.
Fill in your billing contact details under the Billing details tab:
- Billing name — shown on your invoices (required)
- Billing email — invoices and billing notices are sent here. Check Send invoice receipts to this email to opt in to receipt copies; mandatory notices such as payment failures are always sent regardless.
- Business ID and VAT ID — used for invoicing purposes
- Billing address — street address, city, postal code, and country are required
- Invoice language — Finnish, Swedish, or English
These details appear on your invoices and can differ from your public organization profile.
Payment Method
Your payment card is charged automatically each month for the platform service fee. Add or update your card under the Billing details tab.
- Click Add payment card to add a card.
- Click Update card to replace the current card.
- Click Remove to remove the card — you will need to add a new one to continue using the platform.
Your card is added securely via Paytrail. Verkkokurssikassa does not process your card details directly.
If external invoicing is enabled for your account, platform fees are not charged to your card automatically.
Organization Active State
Your organization can only be activated when both billing information and a payment method are in place. If either is missing, the organization cannot be set to active and all checkouts remain closed.
If your organization is deactivated due to incomplete billing details, complete the required fields to reactivate it.
Suspension
When an invoice is generated, payment is automatically attempted against your card. If the payment fails, it is retried on each of the following days. If payment has not succeeded after three consecutive attempts, your organization is suspended. While suspended, all checkouts are closed regardless of the organization's active status. Pay the outstanding invoice under the Invoices tab to restore access.
Invoices
The Invoices tab shows your invoice history with the billing period, total sales, platform service fee, and payment status. Invoices are generated automatically on the 1st of each month for the previous month's sales.